Chapter-6-Staffing 

(b)

Explanation: Staffing means hiring people and to help them develop as an individual and as a team.

(d)

Explanation: Recruitment means informing people in general about the vacancies in the organisation and inviting them to apply for those positions.

(d)

Explanation: Mr. Sumit is going through an induction or orientation programme conducted by the organisation to make him familiar with the organisation and develop a sense of belonging and fell at home in the official environment of the organisation.

(b)

Explanation: In reference checking, new applicants are asked to give the names and addresses of at least two persons, who know him. These persons are contacted to verify the trueness of the information given by the applicant. The information thus gathered also tells about the attitude and the character of the applicant.

(d)

Explanation: Staffing includes recruiting and selecting people to fill out the various positions of the organisation.

(c)

Explanation: When employees are selected from within the organisation, existing employees see this as an opportunity to grow and excel in the organisation.

(a)

Explanation: Unlike selection that has a number of steps to be followed, recruitment is a simple process, where only the information about various vacancies is to be circulated to the group of people, who are induced to apply for the jobs.

(b)

Explanation: After employees get to know the various departments and their objectives and how they are interrelated to each other, the process of training starts.

(d)

Explanation: The purpose of selection is to fill out the vacant positions in the organisation with those people, who are best suited for those positions.

(b)

Explanation: These programmes are called development programmes because these programmes increase an employee’s ability to handle more responsible and challenging jobs in future. Attending these programmes helps in the personality development of the employees.

(a)

Explanation: Selection is a negative process because unsuitable candidates are eliminated in order to identify the suitable candidates. The number of candidates rejected is much higher than the number of applicants, who are selected.

(d)

Explanation: Mahesh builders have used advertisement to invite people, which is an external source of recruitment.

(c)

Explanation: Job analysis is done to elaborate the various tasks that are to be performed for a specific job and determining the mental and physical competencies required from the employees to perform that job.

(d)

Explanation: Recruitment means letting people know about the vacancies and inviting them to apply. Once the applicants come to the office to apply for that job, the selection procedure starts.

(a)

Explanation: Transfer is an internal source of recruitment because the employees are hired from within the organisation from other departments that have surplus manpower.

(a)

Explanation: In organising function of management, we design the organisation structure that suits best to achieve organisational objectives. Once an organisation structure is designed, next activity is to hire suitably qualified people to perform those jobs.

(d)

Explanation: In vestibule training, employees learn their job on equipments used in the job but away from the actual work floor. This method is suitable for jobs that involve sophisticated and expensive machinery and equipments.

(c)

Explanation: Once a candidate is selected, he is apprised of the environment and the department he will be working in. This process is called placement.

(c)

Explanation: Training means imparting the knowledge to new and existing employees regarding the job they are supposed to do in near future so that they produce quality goods and services without delay and within prescribed cost limits. Training is sometimes provided to existing employees for their existing jobs, if they are not performing as per desired standards. This is also called refresher training or re-training.

(d)

Explanation: Coaching is an on-the-job way of training employees. Under this method the trainee receives personal guidance and instructions from his superior. This method is helpful, where supervisor is expert in his work and has ample time to devote to training besides monitoring his existing subordinates.

(b)

Explanation: Medical and physical type of examination is a part of selection procedure, where the medical status of the applicant is checked to ensure that in future there would be no absenteeism and employee turnover on medical grounds.

(d)

Explanation: The aptitude tests are designed to test the learning abilities of the applicants. Mathematical and logical reasoning tests are a part of aptitude tests.

(b)

Explanation: Preliminary screening is a part of selection process, where the suitability and minimum qualifications of the candidates are verified.

(b)

Explanation: In the process of development, both managers and executives are imparted knowledge that will lead to their betterment in the organisation so that they can grow in the organisation and handle with ease the situations that arise thereafter.

(c)

Explanation: Refresher training is given to existing employees to keep them up-to-date in their existing tasks. This type of training is normally provided to employees, who are not performing up to the mark and to all employees, if there are constant changes in the procedures of work.

(d)

Explanation: Job rotation is a kind of on-the-job training. In this type of training, employees are rotated in different departments to get trained in different types of works.

(a)

Explanation: Job description includes all the information of the work to be performed in a job.

(c)

Explanation: Persons, who want to enter in skilled trades like electricians, automobile mechanics are generally required to undergo apprenticeship training. The trainee is deputed to a master technician, who gives theoretical and practical knowledge to the trainee by guiding them and the trainee learns by observing the procedures.

(d)

Explanation: Orientation is the other name of induction of employees. Orientation is the process of making new employees familiar with the organisation, its objectives, vision and mission, its various departments and how they are interrelated to each other in pursuing the organisational goals.

(b)

Explanation: External source of recruitment is an expensive process because for recruiting people from outside. Proper advertisement is to be given and arrangements are to be made to conduct a lengthy process of selection.

(c)

Explanation: After placement, new employees are apprised of the history and vision of the organisation, various facilities of the organisation, people to contact for these facilities and the time, when these people are to be contacted. This process is called orientation or induction of employees.

(d)

Explanation: In training mainly technical skills are imparted to the incumbent. Training is mainly related to the job assigned to the individual. The main objective of training is to help employee perform better and without errors.

(c)

Explanation: Training of new employees starts, when they become familiar with the organisation, its various departments, their main functions and the overall goals and vision of the organisation.

(b)

Explanation: Issuing appointment letter is a part of selection procedure. After clearing all the medical, aptitude and proficiency tests, an employee is issued a letter of appointment. This is the last step in the selection procedure.

(d)

Explanation: In off-the-job training an external agency arranges the training programme. This method of training is suitable, when a large number of employees are to be trained over a long period of time. Training a large number of people on the work floor may create discipline problems and disorder.

(d)

Explanation: Recruitment is a positive process because its objective is to procure a sufficiently large number of qualified candidates. It is a process of increasing the number of applicants at the beginning of the selection process so that most suitable candidates get selected.

(b)

Explanation: Promotion is an internal source of recruitment because the employees are hired from within the organisation by way of promoting them to vacant positions.

(c)

Explanation: Internship is a joint programme of training in which business enterprise and technical institutes collaborate. Theory is taught in institutes and practical training is provided in the enterprise. This method of training provides a good balance between theory and practical.

(d)

Explanation: In on-the-job training, employees are trained in the real environment. On-the-job training becomes necessary when time of training is limited.

(b)

Explanation: Employment exchange is one of the external sources of recruitment. People requiring jobs normally register themselves in these exchanges and when there is an vacancy the employers take information from the exchange about the suitable candidates and contact them. This source of recruitment is used for hiring in government organisations.

(a)

Explanation: ABC Limited is hiring through external source of recruitment because the applicants come from outside the environment of the organisation.

(d)

Explanation: Orientation means providing new employees with all the information about the organisation e.g. its different departments, their main objectives, the history and the vision of the organisation, the short-term and long-term goals of the organisation etc. The purpose of orientation is to develop a sense of belonging in the mind of the new employees.

(a)

Explanation: The objective of training programmes is to increase the productivity of new employees so that they are able to produce more in less time and with less wastage. In training employees are taught the standard ways of implementing procedures so that the cost is minimised.

(c)

Explanation: On-the-job training is suitable, where work is not of much specialisation. If, the work is much technical in nature, then providing on-the-job training may cause accidents and loss or damage to equipments.

(a)

Explanation: Understudy is one of the ways of on-the-job training. In this kind of training, employees are put as trainees to some existing manager. The purpose of this type of training is to develop future managers.

(d)

Explanation: The factory has hired external source of recruiting people. External sources mean the sources of recruitment outside the organisation.

(c)

Explanation: Staffing is the process of manning the organisation structure. Without staffing there is no use of designing an organisation hierarchy after careful and evaluative planning.

(b)

Explanation: In job analysis, the contents of a job are studied and the requirements of different skills to perform that job are analysed.

(a)

Explanation: Human errors and negligence is the main cause of accidents and training helps in minimising human errors while handling equipments. Trained employees handle the organisational resources better, which results in fewer accidents of the employees. Training also helps employers in saving funds in future because they have to pay lesser amount as compensation to employees as a result of accidents.

(b)

Explanation: Staffing involves informing and attracting people towards the vacant jobs in the organisation, testing their abilities through a comprehensive process of selection and placing the selected candidates to the vacant positions.

(b)

Explanation: In promotion and transfer, employees are hired from within the organisation. This is the reason why they are a part of internal source of recruitment.

(d)

Explanation: Education involves developing an overall understanding and mental capabilities of the employees. Education is imparted generally in formal ways.

(b)

Explanation: These tests are a part of selection process. These tests are designed to judge the skills and aptitude of the applicant. These tests judge employees on their knowledge about their field of specialisation and also their ability and willingness to learn new things.

(b)

Explanation: Job specification includes the information about the abilities and skills required for the efficient and effective performance of a particular job.

(b)

Explanation: Consultants are one of the sources of external recruitment. External sources of recruitment means hiring people from outside the organisation.

(c)

Explanation: Orientation is the activity that is exercised, when new employees join an organisation. The duration of this programme can be from two to three hours to two to three days normally. In these programmes new employees are apprised of the goal, vision and mission of the organisation, its organisation structure, the short-term and long-term objectives and past performance and achievements of the organisation.

(d)

Explanation: Manpower inventory tells how many people from within the organisation can be promoted or transferred to present and future vacant positions.

(b)

Explanation: This is an internal source of recruitment. Employees are sometimes laid-off, when there is no work on the understanding that they would be called back by the organization, when there arises adequate work.

(c)

Explanation: Campus recruitment means conducting interviews in the universities and technical and professional colleges for filling the job vacancies. This method of recruitment is useful, where young and qualified candidates are required.

(c)

Explanation: The Company here has hired its past employee, which is called re-employment. Re-employment is an internal source of recruitment.

(a)

Explanation: Advertisement is an external source of recruitment because its aim is to induce outsiders to apply for jobs.

(c)

Explanation: Case study is a kind of off-the-job training. Case study is a written document seeking to describe real life situations. The participants are encouraged to discuss the case in a classroom, where the facts are presented by instructors.

(b)

Explanation: Job analysis is the combination of job description and job specification. Job analysis includes the information regarding the job and the abilities required to perform that job.

(a)

Explanation: Job rotation is a part of on-the-job training programme. In job rotation, an employee is transferred to different departments on same level. In this way an employees gets trained in different types of works that increases his value in the organisation. He now has better chances of growing in the organisation because he becomes expert in different activities in the organisation.

(c)

Explanation: After placing the new employees to the right place of work according to their qualifications and skills, they are trained to adapt to the new environment.

(b)

Explanation: Internal recruitment is suitable for filling limited number of vacancies. If, an organization wants to create a large pool of applicants to choose from, then this type of recruitment provides limited choice.

(a)

Explanation: With the help of a well planned and organised training programme, employees become self dependent while following the work procedures and rules. Errors are minimised and they ask for superior’s assistance in lesser number of cases.

(d)

Explanation: In role playing, participants enact a number of roles to understand to the problems. For example, one trainee may be assigned the role of a production manager and another the role of a purchase manager. This may be done to understand the interdependency and contradictions between production and purchase department. This is called off-the-job training because this is done away from the site of the office.

(a)

Explanation: Under this method of training, the participants learn through discussions of a paper on a selected topic prepared by a trainee and circulated to all the participants of the seminar. These seminars are conducted outside the office or factory, which is the reason it is called off-the-job training.

(c)

Explanation: These sessions are a part of development of employees. They help in improving the personality of the employees so that they can undertake better and challenging kind of jobs in future.

(a)

Explanation: After selecting the right candidates, they are placed to the departments and sections they are hired for. This is the first activity that is done, when new employees join the organisation.

(d)

Explanation: In job rotation, employees are deputed to different jobs and locations so that are able to increase their qualities of doing more and more types of jobs in case of actual requirement or emergency.

(d)

Explanation: Hiring through labour contractors is a part of an external source of recruitment. This source of recruitment is normally used for hiring labour in construction works.

(b)

Explanation: Staffing includes the processes that are related to inviting people to apply for jobs, their selection and development.

(b)

Explanation: Directing means giving people directions and instructions to perform their jobs and staffing mean filling an organisation with people. It is not possible to direct, if there are no workers around.Class-XII

Exp: Staffing process involves Recruitment, Selection, Training, Development, Promotion, and Compensation.

Exp: Staffing simply means putting people to jobs.

HRM is an important term in the process of Staffing.

Exp: Narayana Murthy is the CEO of Infosys.

Exp: First of all the requirement of work force is identified.

Exp: Staffing process follows the planning and organizing in a new enterprise.

Exp: Human Resources is an important factor for any organization.

Exp: An HR personnel performs several duties related to the staff.

Exp: Training helps in skills development of a person.

Exp: Training is a job oriented process.

Exp: Training is the process of increasing aptitude, skills and abilities.

Exp: Development refers to the learning opportunities designed to help employees grow.

Exp: Training is the process by which the aptitude, abilities and skills of an individual are increased.

Exp: On-the-job method is applied to the workplace.

Exp: On-the-job method is applied to the workplace and help learning while doing.

Exp: Off-the-job method is applied away from the workplace.

Exp: Training and development are beneficial to the organization.

Exp: Intelligence Test, Aptitude Test, Personality Test, Trade Test and Interest test are given to a candidate during the process of selection.

Exp: Trade Test measures the existing skills of an individual.

Exp: Aptitude Test measures of individual potentials for learning.

Exp: Coaching is an on-the-job method.

Exp: Development is the growth of an individual in all respect.

Exp: Casual Callers is an external source of recruitment that reduces the cost of recruitment.

Exp: Advertisement is an external source of recruitment.

Exp: Yahoo.com is a search engine.

Exp: external sources of recruitment have many advantages.

Exp: Preliminary Screening is the first step of recruitment process.