Q. Zenil Ltd, is a highly reputed company and many people wanted to join this company. The employees of this organisation are very happy and they discussed how they came in contact with this organisation. Aman said that he was introduced by the present Sales manager, Mr. John. Benu said that he had applied through the newspaper and was appointed as HR Manager. Vaibhav said that he was neither related to any of the employee of the organisations nor there was any advertisement in the newspaper even then he was directly called from IIM Ahmedabad from where he was about to complete his Masters. (a) The above discussion is indicating an important function of management. Name the function of management. (b) The management function identified in part (a) follows a particular process. Explain the step of this process which is being discussed in the above para.