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Explanation :

Consumers are right to seek redressal:

  • The right to seek redressal is described as the ability to seek remedy for losses incurred as a result of unfair commercial practices and exploitation of the consumer.
  • In the case that a customer is harmed, she or he has the right to compensation depending on the level of the damage.
  •  If the consumers have been scammed or exploited by producers, they have the right to have their claims resolved in their favor.
  • Consumers can seek justice in consumer laws at the district, state, and national levels, and they may be entitled to compensation from a manufacturer or trader if they have been harmed.
  • For example, suppose a person's money order hasn't arrived at its final destination and the post office refuses to react to his inquiry, then the consumer has the right to take action against the post office.

Final Answer:

According to the Consumer Protection Act of 1986, exploitation of customers is referred to as "right to redressal."

 

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