Emerging Modes of Business

MCQ Based Questions on Class 11 Business studies for chapter-5 Emerging Modes of Business

Find below MCQ Based Questions on Class 11 Business studies for chapter-5 Emerging Modes of Business all the MCQ questions are explained with correct answers and explanations. To check the correct answer click on the answer. 

Find MCQ questions for class 11 Business studies-5 Emerging Modes of Business

Business Studies - MCQ on Emerging Modes of Business

Class XI

Q. 1. E-commerce does not include

I. A business’s interactions with its suppliers

II. A business’s interactions with its customers

III. Interactions among the various departments within the Business

IV. Interactions among the geographically dispersed units of the Business

Answer:

.II.Interactions among the various departments within the Business

Explanation E-commerce is the process of carrying out commercial activities by using electronic means.

Q. 2. Outsourcing

I. Restricts only to the contracting out of Information Technology

Enabled Services (ITES)

II. Restricts only to the contracting out of non-core business processes

III. Includes contracting out of manufacturing and R&D as well as

service processes

IV.Includes off-shoring

Answer:

IV.Includes off-shoring

Explanation The term outsourcing means getting something from external service rather than creating within organization

Q. 3. The payment mechanism typical to e-business

I. Cash on Delivery (CoD)

II. Cheques

III. Credit and Debit Cards

IV. e-Cash

Answer:

IV.E-Cash

Explanation: E-cash is electronical cash used for purchase of goods and services

Q. 4. A Call Centre handles

I. Only in-bound voice based business

II. Only out-bound voice based business

III. Both voice based and non-voice based business

IV. Both customer facing and back-end business

Answer:

IV.Both customer facing and back-end business

Explanation: A call centre is an outsourced unit which supports the company by providing customer and back end support

Q. 5. It is not an application of e-business

I. Online bidding

II. Online procurement

III. Online trading

IV. Contract R&D

Answer:

IV. Contract R&D

Explanation An application of e-business does not include any contract R&D

Q. 6.The manner of conducting business is referred to as the

I. way of business

II. Type of business

III. Mode of business

IV. Form of business

Answer:

III. Mode of business

Explanation:Business is conducted in a way which is called mode ofbusiness

Q. 7.E- Business means

I. Trade

II. Commerce

III. Both

IV. Industry

Answer:

III. Both

Explanation E-business means conduct of business on the internet.

Q. 8.Does the scope of e-business broader than e-commerce

I. Yes

II. No

III. May be

IV. Not sure

Answer:

I. Yes

Explanation e- business is a broader term it includes E-commerce

Q. 9.What is B2B transaction

I. Firm interaction with customers

II. Firm interaction with producers

III. Firm interaction with employees

IV. Firm interactions with other businesses,

Answer:

IV.Firm interactions with other businesses

Explanation When Commercial transaction takes place between business organizations.

Q. 10.What is B2C transaction

I. Firm interaction with customers

II. Firm interaction with producers

III. Firm interaction with employees

IV. Firm interactions with other businesses

Answer:

I. Firm interaction with customers

Explanation In third type of business the business sell the goods on online basis

Q. 11.Intra-B refers to

I. Firm interaction with customers

II. Firm interaction with internal process

III. Firm interaction with employees

IV. Firm interactions with other businesses

Answer:

II. Firm interaction with internal process

Explanation When the firm interacts with its employees then it is called Intra-B transaction

Q. 12.EDI technology is used for

I. To send and receive commercial documents

II. To send and receive official documents

III. To send and receive personal documents

IV. To send and receive messages

Answer:

I. To send and receive commercial documents

Explanation Electronic data interchange helps in exchanging the information

Q. 13.Online shopping is a part of

I. B2B

II. B2C

III. Intra B

IV. B2V

Answer:

.II.B2C

Explanation Firm interaction with customers and customer can do online shopping

Q. 14. C2B includes

I. Payment to business

II. Refund of goods

III. Toll Free Calls

IV. Customer care centers

Answer:

III. Toll Free Calls

Explanation There is an advantage of toll free calls to the customer it provides free customer service this is a revolution in business from C2B

Q. 15.Intranet is used in

I. E-commerce

II. E-business

III. E-world

IV. None

Answer:

II. E-business

Explanation E- business is a vast term it includes internet as well as Intranet

Q. 16.Video Conferencing is a part of:

I. B2B

II. B2C

III. Intra B

IV. B2V

Answer:

III. Intra B

Explanation Intra B is used for meeting by tele Video conferencing

Q. 17.Virtual Private Network help the

I. Customer

II. Producer

III. Employees

IV. Business

Answer:

III. Employees

Explanation Virtual Private Network (VPN) technology would mean that employees do not have to come to office. Instead, in a way the office goes to them and they can work from wherever they are,

Q. 18.What does C2C facilitates

I. Buying and selling of goods between consumers

II. Commercial activity provided to a consumer

III. Buying and selling of goods between producers

IV. Buying and selling of goods between consumers

Answer:

I. Buying and selling of goods between consumers

Explanation E-bay site is one of the example which facilitate the business between customers

Q. 19What are the advantages of e- business

I. Convenience

II. Speed

III. Lower investment

IV. All

Answer:

IV.All

Explanation E-business is very convenient, speedy and involves very less investment

Q. 20. What is cycle time?

I. Time to reach message from producer to consumer

II. Time taken to evolve a need and its fulfillment

III. Time wasted during order

IV. 24X7

Answer:

II.Time taken to evolve a need and its fulfillment

Explanation The time taken to complete a cycle from the origin of demand to its fulfillment,

Q. 21.What is the main problem of e- business?

I. Virus and hacking

II. Fishing

III. Anti biotic

IV. none

Answer:

I. Virus and hacking

Explanation The internet and intranet are facing the same problem of Virus or the information can be leaked so may cause a negative impact to business

Q. 22The transacting risk is

I. Default an order

II. Default on delivery

III. Default on payment

IV. All

Answer:

IV.All

Explanation The transaction risk involves deny by the consumer after placing an order, the address may wrong or it may be delivered at some other place, the payment may be at default

Q. 23.Cookies are similar to

I. Toll free numbers

II. ID callers

III. Mails

IV. E cash

Answer:

II.ID callers

Explanation The Cookies are very similar to the caller ID in telephones that provide telemarketers with such relevant information as: the consumer’s name, address and previous purchase payment record.

Q. 24.What are the opportunities to producers?

I. Choose best customer

II. Choose best Suppliers

III. Choose best quality goods

IV. Getting online distributor

Answer:

II. Choose best Suppliers

Explanation Business enables producers to select the best suppliers regardless of their geographical location

Q. 25.What is the opportunity for the customer?

I. Quality products

II. Services at competitive prices

III. Variety of goods

IV. All

Answer:

. IV.All

Explanation Customers can purchase required quality products and services at competitive prices from suppliers of all nations.

Q. 26.Mention the resources required for e-business.

I. Computer System

II. Internet

III. Connection

IV. All

Answer:

IV.All

Explanation The e- business can be done only when there is availability of the computer and it should have internet facility

Q. 27.What implies that there must be honesty in dealings.

I. Authenticity

II. Integrity

III. Confidentiality:

IV. Non- reputability of origin

Answer:

.II. Integrity

Explanation In e- business there should be honesty which is an integrity issue

Q. 28.What is Non- reputability of origin

I. Seller cannot deny payment received

II. Buyer cannot deny the order placed

III. Repeated transaction

IV. None

Answer:

II.Buyer cannot deny the order placed

Explanation It implies that the parties to a transaction can not subsequently deny their production

Q. 29.What instrument is installed for the internet

I. Web Cam

II. Web Browser

III. UPS

IV. CPU

Answer:

II.Web Browser

Explanation When we open our Internet Connection, the service provider tells us to install the web Browser.

Q. 30.What is the Need for outsourcing of Services?

I. To obtain specialized Services

II. To Get Benefits of Latest Developments

III. To Avoid Fixed Investment

IV. All

Answer:

. IV.All

Explanation The need of outsourcing of Services to obtain specialized services, to get benefits of latest developments and to avoid investment